Over the last two months or so, we have been dealing with events that we would never have imagined that we would face. Now, one of the most critical things we need to build into our strategies is a leadership approach that will not only take us through the crisis but will also help our leaders to take their teams and organisations through recovery.
A recent McKinsey article, ‘Tuning in, turning outward: Cultivating compassionate leadership in a crisis’ articulates how, in times of crisis as we have now with COVID-19, demonstrating compassionate leadership and dealing with the human impacts is the first priority. It identifies four qualities: awareness, vulnerability, empathy, and compassion as being critical for business leaders to care for people in crisis and set the stage for business recovery. Click here to read the full article. Some of the key themes are outlined below:
As a leader, while exhibiting control in a crisis is important, it is just as critical to tune into personal fears and anxieties to be able to turn outward to help employees and colleagues grapple with their own reactions.
For more reading on how compassion influences Leadership Effectiveness, click here to read the MRG research summary on Compassionate Leadership: Coaching Leaders to Turn Empathy into Action, and read our related article on the compassionate leadership by clicking here.